IBM and Juniper Networks have teamed up to provide real-time network behavior insights, which will help businesses to dramatically improve mobile experiences, address increasing demand for Internet of Things-enabled applications, and find new opportunities from big data.
In particular, the companies will work together to enable design and delivery of analytics to help communications service providers (CSPs) become more agile and efficient.
With consumers demanding always-on cloud services and applications accessible across any device, enterprises and CSPs must deliver on these demands while ensuring a satisfactory customer experience. This is a shift for CSPs, which have historically focused on managing networks with little visibility of customer experience.
One of the outcomes of the partnership will be a new solution in which Juniper Networks MX Router Service Control Gateway will integrate with IBM Now Factory analytics, to enable the optimization of network operations and customize the service experience based on who is using the network and what applications are running.
“Integrating predictive analytics directly into the stream of data processing – and embedding it into the network of CSPs – will help to ensure the reliability of the network and improve customer engagement,” said Bob Picciano, Senior Vice President, IBM Analytics. “Juniper Networks’ focus on cloud-based analytics complements IBM’s strategy to apply analytics capabilities to help organizations sense, predict and respond to opportunities.”
IBM Analytics capabilities such as real-time and predictive insights will also be integrated in Juniper Networks’ Cloud Analytic Engine and switching solutions, to improve the quality of experience and application performance, by predicting and fixing issues such as latency before they occur.
“By combining Juniper Cloud Analytics Engine and Service Control Gateway with IBM analytics technologies, together we enable our customers to build effective business intelligence and take real-time actions that can optimize performance and create enhanced service experiences,” said Jonathan Davidson, executive vice president, general Manager, Juniper development and innovation at Juniper Networks.
“These analytics capabilities will deliver new levels of insight into the behavior and performance of our enterprise and service provider customers’ applications and networks.”